FREQUENTLY ASKED QUESTIONS

Do you just do Auto body repair?
No. McCollum Auto Body is the Northwest’s premier one-stop auto repair facility! We are proud to say that we are one of very few shops who do everything “in house.” Whether you need body and paint work or a new motor, McCollum’s does it all right here inside our own doors. This allows us to stand behind our warranties and results in you getting your vehicle back faster. Anything that your vehicle may need, McCollum’s can take care of it!
Do you work with my insurance company?
Do I have the right to choose who repairs my car, or is it up to the insurance company?
Can I get other repairs done on my vehicle while it is in the body shop?
What Can I Expect When I Drop Off my Car?
Is your work guaranteed? How long is your warranty?
Do you have free loaners or rental cars?
Can you save me my deductable?
What if my car is a total loss?
Tell me about “Detail for Life.”
How long will the repairs take?
Do I need to fill out an accident report?
Caring for your vehicle after the repair.